I am writing this letter to express my gratitude with Merchant Lynx Services. When my machine broke down on Christmas Eve, which is our busiest day of the year, I was nervous that we were going to lose a considerable amount of business that day; I put a call in to my sales rep and within 2 hours I had a technician at my store replacing my equipment. After speaking with the technician I had found out it was his day off and he answered the call anyway. What could’ve turned out to be a horrible day ended up being a peaceful and joyful Christmas Eve, thanks to Merchant Lynx Services. I wanted to take this time and thank you guys dearly for the great overall service you have provided me and my business. I look forward to many more years of great service.

Our business has been with Merchant Lynx Services since May 2011. Our representative has been excellent with regard to customer service and generally answering any questions we may have. Merchant Lynx Services has not surprised us with additional fees, and has honored their contract with us to our satisfaction. For the first time in many years I do not feel the need to constantly check with other competitors for comparative rates, nor do I feel hesitant to trust my credit card processing company. The billing statements are clear and concise, easy to reconcile and I appreciate the policy of having the discounts taken monthly as opposed to a per-transaction discount. Without hesitation, Bulls Bridge Body Shop recommends Merchant Lynx Services to potential customers.

When your phone representative called me to make an appointment I almost hung up on her. Thankfully, I did not and agreed to let your sales representative come in and speak to me about my account. After going through my statement from my current company, his analysis showed me how to cut $195.00 off my current company. I was a little skeptical, but after 6 months of statements from MLS, I’ve calculated they have been on average $210.00 cheaper than my old company. In a time that every dollar counts, I am grateful for MLS showing me there is a way to accept credit cards without over paying Keep up the Great Job!!!!!

For the past year, we have had our credit card processing handled by Merchant Lynx Services, Inc. Aside for some minor issues that were addressed and corrected immediately, the transition has been seamless and honestly, a pleasure. It is not every day that you get a company that goes so far as to call just to check up on you. Every time I had a question, it was answered. Every time a concern arose, it was addressed and corrective action was taken right away. This is a company that cares about its clients and does everything they can to make them happy. They come very highly recommended by me.

I am writing to let you know about my experience with your technician who installed my new credit card terminal. To say I am not good at learning how to use new technology would be an understatement. Your sales representative promised the tech coming would show me everything and it would be fine. In the back of my mind I was thinking nothing further from that. I haven’t gotten a new terminal in 12 years and they have changed tremendously over the years. Your technician was great. He stayed with me and my staff for over an hour training us on the use of the machine. We had a staff of 7 there to say this made the transition to Merchant Lynx smooth, as promised. Thank you Merchant Lynx.

This past weekend my partner and I had the pleasure of meeting with one of your sales representatives in Fernandina Beach Fl. he showed us the product we needed to be able to set up our business to accept credit cards. He was very thorough and made sure we understood the workings of the product as well as the pricing. He was very knowledgeable of the product and answered any questions that we had. I'm sure he is a great asset to your company and I look forward to working with him in the future.

I am writing to let you know how fortunate you are to have great customer service representatives. I was having trouble reconciling my statement. It was the first one I had received from your company and I just need to get used to it. I am a creature of habit and do not like change. She showed me patients and didn’t talk down to me. In this day of awful and mean customer service agents, it was a pleasure working with her. I felt it necessary to let Merchant Lynx know how valuable your customer service representatives are to your company.

As the CFO of Treasure Coast Harley Davidson of Stuart, Florida I have had the pleasure of doing business with Merchants Lynx for 2 years. There employees have been excellent with their service when needed. I sincerely recommend Merchants Lynx for your credit card service.

The last three years we have had our credit card processing handled by Merchant Lynx Services. In a word.... Awesome! We have had zero issues, and the savings that we have seen compared to our previous processor has been substantial. Every week we get un-solicited sales calls by other companies, but simply put, after they review our statements, they cannot compete with the rates that we are getting from Merchant Lynx Services. It has been a strong and healthy relationship for us and I anticipate it to remain for years to come!

In this day and age where the economy leaves something to be desired, every penny counts. We have spent countless hours going over our overall business plan searching for areas we could possibly save, and ultimately add to our bottom line. After we switched our CC processing to Merchant Lynx Services, our savings per month has been substantial. Their customer service has been prompt and top notch, addressing all our questions and concerns as they arise. I look forward to a long and beneficial business with Merchant Lynx Services.

I would like to let you know that your representatives that you have working for you did an exceptional job helping me out last week. I could not find one of my deposits from last week and unfortunately for me it was from a Friday night which is my busiest night. I called up and after freaking out for a few minutes your representative calmed me down and helped me out and had the money in my account before I started bouncing checks. She was professional even though I wasn’t at the beginning of the call.

As the owner of Guns Etc., Stuart Florida, I have been doing business with Merchant Lynx for a few years now. There company and employees are the best!